Item Support Includes

  • Answering questions about how to use the item
  • Answering technical questions about the item
  • Help with defects in the item
  • Item updates to ensure ongoing compatibility and to resolve
    security vulnerabilities

Not Included in Item Support

  • Theme customization and requests that require or involve
    custom coding
  • Installation of the item
  • Hosting, server environment, or software
  • Support for compatibility with 3rd party plug-ins
  • Support for out-dated or modified themes

For more information on Item Support Policy please refer to the

Item Status Opt-in Date Opt-out Date Action
Additional Information
Additional Information